We are looking for individuals who are creative, ambitious, and passionate about clothes. Because we are growing, there is a high potential for upward advancement within our organization for the right individual.
Please send all resumes and letter of interest to info@acetailors.com.
The Front Desk Person/Fitter
The Front Desk Person/Fitter greets the client, takes measurements and advises on alteration services, which are then communicated clearly to the tailor.
Essential Job Functions:
- Greets customers immediately
- Answers phones in a professional manner and delegates appropriately
- Provides expert fittings
- Gives tailoring advice to clients
- Performs cashier duties
- Prices alternations appropriately
- Keeps front reception and fitting areas clean
- Organizes front desk paperwork (credit cards receipts, receipt books, marketing materials and deposit records)
- Acts as liaison between client and tailor
Required Knowledge, Skills and Abilities:
- Demonstrated planning and organizational skills
- Ability to set priorities and multitask
- Ability to communicate orally and in writing
- Ability to work independently or as part of a team
- Professional and pleasant demeanor
- Conflict resolutions skills
- Ability to operate a POS system and relevant computer skills
Minimum Requirements:
- High School Diploma
- 2 years of relevant experience
- Retail and/or customer service experience preferred
Tailors
Essential Job Functions:
- Must be able to operate an industrial sewing machine
- Fit, alter and repair clothing to customer's specifications
- Let out or take in seams in garments to improve fit using industrial sewing machines
- Make garment style changes
- Tapering of pant legs
- Measure parts such as sleeves or pant legs
- Mark or pin-fold alterations line
- Ability to multi task and communicate in a professional and pleasant demeanor
Minimum Requirements:
- Must have tailoring experience
- Knowledge of operating and industrial sewing machine
- Basic knowledge of English or Spanish preferred
Managers
The Manager supports the Managing Partner to ensure that the goals and expectations of the company are met. Supervises the Production manager, senior tailors, workers, and store operations. Oversees quality of service.
Essential Job Functions:
- Provides expert fitting and gives tailoring advice to clients
- Prices and distributes alterations appropriately and accurately
- Employee scheduling (including substituting or finding replacement for absent employees)
- Communicates needs of the store to Operational Manager (supplies, materials, etc.)
- Tracks inventory and cashier/sales reconciliation
- Ensures alterations are completed on time and oversees quality control of garments
- Performs tailor tests to hire new talent
- Supervision of all onsite employees including evaluations, disciplinary actions
- Acts as liaison between client and tailor
- Machinery maintenance
Required Knowledge, Skills and Abilities:
- Demonstrated planning and organizational skills
- Ability to work independently, set priorities and multitask
- Ability to communicate orally and in writing
- Conflict resolutions skills
- Professional and pleasant demeanor
- Ability to instruct tailors on alternations
- Conflict resolutions skills
- Ability to operate a POS system and relevant computer skills
Minimum Requirements:
- High School Diploma
- 2 years of Management experience
- Basic Tailoring skill level
- Fluency in English and Spanish preferred