What time will my garment be ready ?
We strive to meet all promised pickup times. Pickup is at 5pm occasionally, complex alterations, unexpected fabric issues, or high volume of orders may cause slight delays. If your garment isn’t ready on time, we will notify you as soon as possible and provide an updated pickup time. We appreciate your understanding and patience, and we always ensure your garment meets our high-quality standards before release.
How long do alterations usually take?
Alteration times can vary depending on the complexity of the garment. For standard alterations, such as pant hems, we typically complete them within 5–7 business days. For more complex alterations, our standard turnaround time is 2–3 weeks to ensure the best possible fit and finish.
We’re always happy to discuss your specific garment and provide a more precise estimate if needed.
Do we have to make an appointment ?
No appointment is necessary! While appointments are prioritized to ensure the quickest service, we are happy to accommodate walk-ins as well. You’re welcome to come by at your convenience.
Do you do home furniture?
We’d love to help with home furnishing! Availability depends on our current inventory, so please give us a call, and we’ll be happy to guide you and explore the options together.
Do you accept rush orders? And how much is the pricing on that?
We accept rush orders depending on the complexity of the garment. For standard or minor alterations, there is a flat $10 rush fee. For more complex garments requiring expedited completion, rush fees start at $15–$25, depending on the level of urgency.